Spring Gulch Resort participated in the TripAdvisor campaign to “Strive for 5” star ratings. In order to promote and educate guests, I worked with the manager to design a poster and email to explain the ambitious goal. I also designed a small card to be handed out to each guest upon arrival which introduces them to the campaign and reminds them to rate their experience.
Email received after check-out
Rating card to be given to guests at arrival or departure